origamingPrivacy Policy

This page describes what data we collect when you use origaming and how we keep that data protected. We collect your personal information to verify your identity, process your deposits and withdrawals, comply with financial regulations, and improve your experience. We store your data on encrypted servers and do not share it with third parties except as required by law or payment processing.

Our privacy practices follow standard industry security measures. We explain what information we collect, how long we keep it, who can access it, and what rights you have over your data. If you have questions about your privacy on origaming, contact our support team via in-app chat or email. We aim to be transparent about how we handle your information.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on origaming

Account registration and verification

When you open an account on origaming, we collect your full name, email address, phone number, and date of birth. We require government-issued identification (passport, national ID, or driver's licence) and proof of address (utility bill, bank statement, or rental agreement dated within three months). We use this information to verify your identity, confirm your age, and comply with know-your-customer (KYC) regulations. Your documents are stored on secure, encrypted servers. We keep your identification data for the duration of your account and for seven years after closure, as required by financial compliance law.

Payment and transaction data

When you deposit or withdraw funds on origaming, we record the amount, the date, your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and your transaction ID. We do not store your full payment card details or bank account numbers — payment processors (your bank or e-wallet provider) handle that sensitive information. We keep transaction records for seven years to comply with anti-money-laundering (AML) regulations and to assist with dispute resolution.

Gaming activity and account data

When you use origaming, we log your betting activity: the games you play, the amounts you wager, your wins and losses, the time of each activity, and your account balance. We record which promotions you claim, your bonus playthrough progress, and your VIP tier status. We use this data to settle games, calculate your weekly cashback, track your loyalty tier, and detect fraud or abuse. We keep activity records for the duration of your account and for five years after closure.

Device and access data

We record information about your device and how you access origaming: your IP address, browser type, device type (mobile, tablet, desktop), operating system, and the date and time of your login. We use this data to detect unauthorized access, prevent fraud, and troubleshoot technical issues. If you enable two-factor authentication (2FA), we store your phone number to send you verification codes. We do not use cookies to track you across other websites — our cookies are limited to session management on origaming.

How We Use Your Data on origaming

Core service operations

We use your data to operate origaming: to process your deposits and withdrawals, to settle games and calculate payouts, to track your loyalty tier and cashback eligibility, and to send you account notifications (e.g., login alerts, promotion updates). We do not use your data for purposes other than service operation without your consent.

Compliance and fraud prevention

We use your data to comply with financial regulations: we verify your identity against government databases, screen your account against sanctions lists, monitor for money-laundering patterns, and respond to legal requests from authorities. We also use your data to detect and prevent fraud: we analyze betting patterns for suspicious activity, check for duplicate accounts, and investigate disputes. If we detect suspicious activity, we may suspend your account pending investigation.

Communication and support

We use your email and phone to contact you about account issues, promotions you have claimed, payment disputes, or security alerts. We may also send you promotional emails about new games or seasonal offers — you can unsubscribe from these emails in your account settings. We do not share your contact information with third parties for marketing purposes.

Third Parties and Data Sharing

Payment processors

We share your transaction data with payment processors (your bank, e-wallet provider, or payment gateway) to process your deposits and withdrawals. These processors handle your card or bank account details — origaming never stores that sensitive information. Payment processors may be located outside your jurisdiction and are subject to their own privacy policies.

Compliance and legal authorities

We may share your data with financial compliance authorities, tax authorities, and law enforcement if required by law. We do not voluntarily share data with authorities — we respond only to valid legal requests (subpoenas, court orders, or regulatory demands). If a legal request is made, we will provide relevant data and typically notify you unless the request prohibits notification.

Service providers

We may use third-party vendors to operate origaming: hosting providers (for server infrastructure), email providers (for account notifications), and analytics vendors (to improve our service). These vendors are contractually bound to protect your data and may only use it for the services they provide on our behalf. They are not permitted to use your data for their own marketing or business purposes.

No data sale

We do not sell your personal data to third parties. Your data is not sold to advertisers, brokers, or other companies. We do not monetize your information beyond its use in operating origaming.

Your Rights and Data Protection

Right to access your data

You have the right to request a copy of the personal data we hold about you. Contact our support team via in-app chat or email. We will compile your data and send it to you within 30 days. The information will include your registration details, transaction history, activity logs, and any other personal data on file.

Right to correct your data

If your personal data is inaccurate or incomplete, you can request that we correct it. Log into your account and update your email, phone, or address in the settings. If you need to update your ID or proof of address, contact our support team — we will guide you through re-verification.

Right to delete your data

You have the right to request deletion of your personal data, subject to legal constraints. We cannot delete data if it is required for compliance (e.g., AML records must be kept for seven years). To request deletion, contact our support team. We will delete non-compliance data within 30 days and provide a confirmation. Compliance data will be retained for the required period and then securely deleted.

Data Security and Storage

Encryption and secure storage

We store your data on encrypted servers using industry-standard SSL/TLS encryption. All data in transit (between your device and our servers) is encrypted. We use secure passwords and multi-factor authentication to protect staff access to your data. Our servers undergo regular security audits and penetration testing. Despite these measures, no system is completely secure — if you suspect a data breach, contact our support team immediately.

Server location

Our servers may be located outside your jurisdiction. By using origaming, you consent to your data being processed in multiple countries. If your jurisdiction has strict data-residency laws, verify that our server locations comply with local requirements before creating an account.

Data breach response

If we discover a data breach affecting your personal information, we will notify you via email within 72 hours and provide details of the breach, the data affected, and steps we are taking to remedy it. We will also notify relevant authorities if required by law. Do not respond to any unsolicited emails claiming to be from origaming — contact our support team directly if you suspect a breach.

Cookies and Tracking

How origaming uses cookies

We use cookies to maintain your login session on origaming. When you log in, we store a session cookie on your device. This cookie expires when you log out or after a period of inactivity. We do not use cookies to track you across other websites. We do not use third-party tracking cookies for advertising or analytics. If you disable cookies, you may not be able to log into origaming.

Contact and Policy Updates

Contact us about privacy

If you have questions about your privacy on origaming, contact our support team via in-app chat or email. We aim to respond to all privacy inquiries within 48 hours. For formal data subject requests (access, correction, deletion), email our compliance team with your full name, account email, and specific request.

Updates to this policy

We may update this privacy policy at any time. Significant changes will be announced via email or in-app notification. Continued use of origaming after notification constitutes acceptance of the updated policy. We encourage you to review this policy regularly. The date of the last update appears at the bottom of this page.